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Beneful - Frequently Asked Questions

Find answers to some of your questions below or contact us any time. We’re always here to help.

If your dog doesn’t lick the bowl clean, we’ll give you your money back. Please keep the product package and your purchase receipt for reference and call us at: 1-800-268-5345.

Purina’s quality control and safety protocols are the gold standard for the pet food industry and we hold ourselves to very strict standards. Beneful food is made in Purina-owned facilities across the United States with sourcing and processing that meets or exceeds FDA and AAFCO standards for pet food. In a typical 24-hour production, Purina conducts 30,000 quality checks involving ingredients, packaging, receiving, processing, and packing. We take these steps to ensure that our consumers and their pets have safe, quality products.

Beneful dog foods are produced in company-owned facilities in North America.. We have on-site quality assurance laboratories and staff in each of our manufacturing facilities to monitor our comprehensive food safety program and ensure product quality and safety.

One common misconception is that dogs are carnivores. The reality is that even their wolf ancestors eat only 70 percent meat. Today’s dogs are omnivores, built to consume a more balanced diet — and that’s a good thing. Depending on the breed, dogs can live twice as long as wolves.

At Beneful, we believe that every dog deserves great nutrition to help support a long and happy life. That’s why we offer a wide variety of nutritious meals — all of which are formulated by expert pet nutritionists to be 100% complete and balanced for today's adult dogs. And for those owners and dogs looking for recipes starring real meat, we offer a full line of dry recipes featuring real chicken or salmon as the first ingredient, as well as a full line of wet recipes featuring real lamb, chicken, turkey, or salmon.

Beneful offers a wide variety of dog food types and recipes to address dogs’ wide range of ingredient preferences, activity levels, and nutritional concerns. No matter which Beneful dog food recipe you choose, you can be certain it will be 100% complete and balanced for your adult dog; made with real, wholesome, and high-quality ingredients; and have a great taste that your dog is guaranteed to love.

All of our dry dog food recipes are made with real beef, chicken or salmon as the first ingredient. Additionally, all of our wet recipes are made with real lamb, chicken, turkey or salmon.

Feeding recommendations for adult dogs can vary, depending on the breed, activity, and metabolism of your dog. Every package of Beneful brand dog food will offer feeding guidelines for adult dogs.

Depending on your dog’s breed, activity, and metabolism, you may need to adjust the amount of food you are feeding in order to maintain an ideal body condition. Ideal body condition for a dog encompasses the following tenets:

  • animal is well proportioned
  • easily observable waist behind the ribcage
  • ribs that can be felt with a slight fat covering over them

Visit the Purina coupon page for available offers on Beneful.

We’re pet owners too, and take all concerns regarding our products seriously. We encourage our consumers to contact us directly so that we can better understand the facts involving a particular concern. To help us investigate, we need you to provide information regarding the situation, this includes UPC & manufacturing date code information, and we may ask for a sample of the product for physical examination. We may also ask for additional supporting documentation if available (i.e. a veterinarian report) or permission to speak with your veterinarian. We can be reached at 1-888-236-3385 or by visiting our Contact Us page.

No, Beneful is not bad for dogs. All Purina products, including Beneful dog food and treats, are good for dogs and can be fed with complete confidence. Visit the Purina website for additional information. From there, you can access all of Purina’s brand sites to understand the steps Purina takes to ensure the quality of their pet food. After all, Purina team members are dog owners and dog lovers too.

Yes. Beneful dog food is safe to feed and can be fed with confidence. Purina selects dog food ingredients for a specific purpose to create nutrition that helps your dog live his best life possible. Every product Purina produces passes through thousands of quality and safety checks before it’s ready for your dog’s bowl. Purina knows you want the best for your dog and so does every team member at Purina. Visit the Purina quality pet food page to learn more.

Yes. Beneful dog food is good for dogs. Every mouthwatering recipe is made to meet your dog’s high hopes for taste, and your high expectations for complete and balanced nutrition. You can find more information on product labels or on the Beneful dog food and treats product pages.

No. There is not currently a recall of Beneful dog food. Beneful is made according to Purina’s quality control and safety protocols, which are unsurpassed in the pet food industry.

The ingredients in Beneful dog food vary by recipe. Every recipe is made with real meat, poultry or fish, accents of real vegetables or fruits, and no artificial flavours. You can learn more on product labels or the Beneful dog food and treats product pages.

You can buy Beneful dog food at mass merchants, grocery stores and pet specialty stores nationwide, or online through retailers such as Chewy.ca, and Amazon. Check out our store locator to search for the most convenient place to buy Beneful products near you.

Beneful dog food is manufactured at North American facilities by Purina, a company committed to improving the lives of pets, every day. That’s why every day we strive to pass not only industry standards, but your standards, too. We work hard to earn your trust so you and your pet can live many happy, healthy years together. Learn more about Purina product quality by visiting the Purina website.

Purina owns Beneful dog food. Visit the Purina website to learn more about Purina’s brands.